Returns must be initiated within 7 days from the date of delivery.

The product must be unused, undamaged, and in its original packaging with all tags, manuals, and accessories included.

A valid proof of purchase (order ID/invoice) is required.

Personal care products (e.g., thermometers, nebulizers, massage devices if used).

Medical consumables (e.g., oxygen masks, syringes, gloves).

Products damaged due to misuse, mishandling, or improper installation.

Contact our customer support team at [your email/phone] within 7 days of delivery.

Share your order ID and reason for return.

Our team will arrange a pickup or guide you for return shipping.

Once the item is inspected and approved, a refund or replacement will be processed within 7–10 business days.

Refunds will be made to the original payment method used at checkout.

Shipping charges are non-refundable unless the return is due to a defective or incorrect product.