Shipping & Return Policy
Return Policy – MyGetWellStore
At MyGetWellStore, your satisfaction is our priority. If you are not fully satisfied with your purchase, we offer a 7-day return policy to ensure a smooth and hassle-free experience.
✅ Eligibility for Returns
Returns must be initiated within 7 days from the date of delivery.
The product must be unused, undamaged, and in its original packaging with all tags, manuals, and accessories included.
A valid proof of purchase (order ID/invoice) is required.
❌ Non-Returnable Items
For hygiene and safety reasons, certain items cannot be returned:
Personal care products (e.g., thermometers, nebulizers, massage devices if used).
Medical consumables (e.g., oxygen masks, syringes, gloves).
Products damaged due to misuse, mishandling, or improper installation.
🔄 Return Process
Contact our customer support team at [your email/phone] within 7 days of delivery.
Share your order ID and reason for return.
Our team will arrange a pickup or guide you for return shipping.
Once the item is inspected and approved, a refund or replacement will be processed within 7–10 business days.
💰 Refunds
Refunds will be made to the original payment method used at checkout.
Shipping charges are non-refundable unless the return is due to a defective or incorrect product.
📩 Need Help?
For any questions regarding returns, feel free to contact us at:
📞 [Your Customer Care Number]