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SECURITY & PRIVACY

Security and Privacy:

1) E-mails from Mygetwellstore.com

Report a Phishing or Spoofed E-mail

We take phishing and spoofing attempts on our customers very seriously. If you receive an e-mail that you think may not be from Mygetwellstore, please report it to us by sending the e-mail to support@mygetwellstore.com.

To report a phishing or spoofed e-mail:

Do one of the following:

  1. Open a new e-mail and attach the e-mail you suspect is fake.

Note: Sending this suspicious e-mail as an attachment is the best way for us to track it.

    • If you can't send the e-mail as an attachment, you can forward it.
    •  Send the e-mail to support@mygetwellstore.com.

Note: Mygetwellstore can't respond personally when you report a suspicious e-mail to support@mygetwellstore.com, but you may receive an automatic confirmation. If you have security concerns about your account, please contact us using the Contact Us button.

Verify Your E-mail Address for a New Account

We ask that you verify ownership of your e-mail address before creating a new account.

Important: If you think you may have an account already, it's always best to reset your password. If you create a new account with an e-mail that's already associated to an Mygetwellstore account, the existing account will be disabled. Once disabled, the existing account won't be able to access order history, gift certificates, digital purchases, Kindle books or any other data.

To verify your e-mail address when creating a new Mygetwellstore.com account:

  • Click the link in the verification e-mail that's automatically sent after entering your account e-mail address.
  • Follow the on-screen instructions.

Note: If you didn't receive our verification e-mail, confirm that your e-mail address was entered with the correct domain name and no spaces. You can also check your spam or junk folder to see if the message was filtered there.

About Identifying Whether an E-mail is from Mygetwellstore

E-mails from Mygetwellstore will never ask you for personal information. If you receive a suspicious (sometimes called phishing) e-mail, here are some tips to determine if it's an e-mail from Mygetwellstore.com.

Important:

Don't open any attachments or click any links from suspicious e-mails. If you've already opened an attachment or clicked a suspicious link, go to Protect Your System.

Suspicious e-mails not from Mygetwellstore.com often contain:

  • An order confirmation for an item you didn't purchase or an attachment to an order confirmation

Note: Go to Your Orders to see if there is an order that matches the details in the e-mail. If it doesn't match an order in Your Account, the message isn't from Mygetwellstore.

  • Requests for your Mygetwellstore.com username and/or password, or other personal information
  • Requests to update payment information

Note: Go to Your Account and click Manage Payment Options in the Payments section. If you aren't prompted to update your payment method on that screen, the message isn't from Mygetwellstore.

  • Links to websites that look like Mygetwellstore.com, but aren't Mygetwellstore
  • Attachments or prompts to install software on your computer
  • Typos or grammatical errors
  • Forged e-mail addresses to make it look like the e-mail is coming from Mygetwellstore.com

Note: If the "from" line of the e-mail contains an Internet Service Provider (ISP) other than @ mygetwellstore.com, then it's a fraudulent e-mail.

About Mygetwellstore Consumer Survey E-mails

Online surveys provide us information about customers' experiences with our products and services.

We occasionally invite our customers to participate in online surveys and provide us information on their experience with our products. These surveys are typically hosted on the sites of third-party providers.

Some Mygetwellstore.com surveys may offer an online gift card as a sign of appreciation for customers who received an e-mail invitation, qualify for, and complete the survey. You'll typically receive the gift card code at the same e-mail address you received the invitation at within two weeks of completing the survey.

Mygetwellstore.com surveys never ask customers to provide any sensitive security information such as account information, passwords, social security numbers, etc. If you receive an Mygetwellstore.com e-mail inviting you to take a survey that requests this sort of information, please notify us immediately at  support@ mygetwellstore.com.

Responses you provide within Mygetwellstore surveys will be subject to Mygetwellstore's Privacy Notice.

2) Mygetwellstore.com Privacy Notice

Mygetwellstore.com knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting Mygetwellstore.com, you are accepting the practices described in this Privacy Notice.

What Personal Information About Customers Does Mygetwellstore.com Gather?

The information we learn from customers helps us personalize and continually improve your Mygetwellstore experience. Here are the types of information we gather.

Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.

Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses Mygetwellstore.com or advertisements and other content served by or on behalf of Mygetwellstore.com on other Web sites

Mobile: When you download or use apps created by Mygetwellstore or our subsidiaries, we may receive information about your location and your mobile device, including a unique identifier for your device. We may use this information to provide you with location-based services, such as advertising, search results, and other personalized content. Most mobile devices allow you to turn off location services. For more information about how to do this, click here.

E-mail Communications: To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from Mygetwellstore.com if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive e-mail or other mail from us, please adjust your Customer Communication Preferences.

Information from Other Sources: We might receive information about you from other sources and add it to our account information.

Does Mygetwellstore.com Share the Information It Receives?

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below and with subsidiaries Mygetwellstore.com, Inc. controls that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.

Promotional Offers: Sometimes we send offers to selected groups of Mygetwellstore.com customers on behalf of other businesses. When we do this, we do not give that business your name and address. If you do not want to receive such offers, please adjust your Customer Communication Preferences.

Protection of Mygetwellstore.com and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of Mygetwellstore.com, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.

With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

How Secure Is Information About Me?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.

We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

Which Information Can I Access?

Mygetwellstore.com gives you access to a broad range of information about your account and your interactions with Mygetwellstore.com for the limited purpose of viewing and, in certain cases, updating that information.

What Choices Do I Have?

As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of such Mygetwellstore.com features as Your Profile, Wish Lists, Customer Reviews, and Mygetwellstore Prime.

You can add or update certain information on pages such as those referenced in the "Which Information Can I Access?" section. When you update information, we usually keep a copy of the prior version for our records.

If you do not want to receive e-mail or other mail from us, please adjust your Customer Communication Preferences. (If you do not want to receive Conditions of Use and other legal notices from us, such as this Privacy Notice, those notices will still govern your use of Mygetwellstore.com, and it is your responsibility to review them for changes.)

If you do not want us to use personal information that we gather to allow third parties to personalize advertisements we display to you, please adjust your Advertising Preferences.

Are Children Allowed to Use Mygetwellstore.com?

Mygetwellstore.com does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use Mygetwellstore.com only with the involvement of a parent or guardian.

Conditions of Use, Notices, and Revisions

If you choose to visit Mygetwellstore.com, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, resolution of disputes, and application of the law of the state of Washington. If you have any concern about privacy at Mygetwellstore.com, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

3) Choose a Strong Password

To protect your password, it's important to change it periodically and keep your password private, since anybody who knows your password may access your account.

To choose a strong password:

  • Use a different password on Mygetwellstore from what you use on other sites. If you need help remembering your password, write it down and place it in your purse, wallet, or another secure location.
  • Use at least 8 characters. A minimum of 6 is required; a maximum of 128 is allowed
  •  Avoid passwords that are easy to guess. These include passwords such as "secret," "password," "Mygetwellstore," or "123456." They also include things like a dictionary word, your name, e-mail address, or other personal information that can easily be obtained.

Tip: Though it's not a requirement, adding numbers or special characters to your password will make it even stronger. For example, the password "rivers2!%" is a much stronger password than "rivers."

Note: Passwords are case sensitive. For instance, "RIVERS2!%" and "rivers2!%" are two different passwords. When choosing a password, remember the capitalization you use, and make sure that the CAPS LOCK key on your keyboard is not turned on.

4) Protect Your System

Some suspicious e-mails contain attachments and link to websites that try to install malicious software on your computer.

Here are some ways to protect your system:

  1. If you've entered your password on what you think might be a malicious website, go to Forgot Your Password and change it immediately.
  2. If you've entered your credit card information on what you think might be a malicious website or replied to an email with that information, immediately contact your credit card company.

Note: Don't forget to update the card on Mygetwellstore.com afterward.

  1.  Install anti-virus or anti-malware software from a reputable company.

Note: After it's installed, run a full scan of your computer.

5)Report a Security Issue

At Mygetwellstore we take security and privacy very seriously.

If you are a security researcher and you believe you have found a security issue, e-mail the details of your findings to support@mygetwellstore.com.

To report a suspected security issue with an Mygetwellstore Web Services product or service, go to Vulnerability Reporting on the Mygetwellstore Web Services Support pages.

To report a suspicious e-mail, go to Report a Phishing or Spoofed E-mail.

6)Your Mygetwellstore.com Bill of Rights

The Bill of Rights for your Mygetwellstore.com experience.

  1. Safe shopping. When you shop at Mygetwellstore.com, you'll be one of millions of customers who have safely shopped with us without credit card fraud.
  2. No obligation. Our Personal Notification Services, such as Mygetwellstore.com Alerts and E-mail Me When Available, are provided free of charge, and you are under no obligation to buy anything.
  3. Unsubscribing. You can unsubscribe or change your subscription to any of our Personal Notification Services at any time. Simply visit your Mygetwellstore.com Subscriptions page to modify your subscriptions online.
  4. Mygetwellstore.com Updates. As a customer, subscriber, or contest entrant, you will occasionally receive e-mail updates about important functionality changes to the Web site, new Mygetwellstore.com services, and special offers we think you'll find valuable. But if you'd rather not receive them, please visit your Mygetwellstore.com Subscriptions page to change your preferences.
  5. Privacy. Mygetwellstore.com knows that you care about how information about you is used and shared, and we appreciate the trust that you place in us. That's why we post a Privacy Notice in our store. Simply stated, our Privacy Notice explains what information we collect from you, how we use that information, and what choices you have with respect to that information. For more details, please read the Mygetwellstore.com Privacy Notice.